Shipping Policy

Delivery area

We ship to the contiguous 48 United States and the District of Columbia. We do not ship to Alaska, Hawaii, US territories, international destinations or APO/FPO addresses. Enter the complete street address and a supported state or DC. There is no pickup or drop-off service at the correspondence address.

Charge and free-delivery threshold

Standard delivery is $8.95 when the goods subtotal is below $125.00. At $125.00 or above in goods, standard delivery is free. The threshold uses goods before delivery and there is no separate order minimum. Goods and delivery prices include all applicable taxes; checkout does not add a tax surcharge.

The cart and checkout itemize shipping before you send the request. A later quantity or address change requires a revised total and your agreement before proceeding. We do not sell a premium delivery tier on this site.

Processing, transit and the starting point

After confirmed receipt of the agreed payment, allow 1–2 business days processing plus 3–6 business days transit. The total estimate is 4–8 business days, excluding weekends and public holidays. An estimate is not a guaranteed arrival date.

An unpaid request does not begin the shipping clock. We first confirm acceptance and provide manual payment instructions. Dispatch is confirmed through the contact channel used for the order; do not assume a specific courier, automatic tracking feed or automatically sent email.

Checking and correcting an address

If you notice an address error, email [email protected] with the reference immediately. Include the corrected street, unit, city, state and ZIP. We will confirm whether dispatch can still be stopped and what changes are possible.

If an address cannot be served, or a parcel is returned because of an address issue, we discuss a suitable correction and any actual redelivery cost before agreement. No unspecified automatic fee applies. A merchant or carrier error is not reclassified as a buyer address mistake.

Delays, missing goods and damage

Contact us if the estimated window passes. We will investigate using the delivery service actually used. If we cannot meet agreed dispatch timing, we explain a revised estimate and cancellation/refund options instead of treating silence as indefinite consent.

For transit damage, identify the item and describe what arrived. Retain packaging where reasonably possible. A photograph of the object or packaging can help, but is not a blanket condition for a remedy. Do not install a damaged panel or handle loose parts unsafely. Transit damage follows the merchant-paid defect return process, not buyer-paid preference postage.

After delivery

Compare the received work with the requested SKU and keep the reference. The Returns & Refunds page gives the 30-day preference-return notice window, return destination, postage rules and refund timing. Payment Policy explains the sequence before dispatch; Contact provides the exact merchant details.